-Is my personal information secured during the purchase from your webstore? If you choose to pay via paypal, the transaction is taking place in a secure environment of Paypal.

-How long does it take to ship my order?  Usually we dispatch your order the next working day. However, we don't guarantee the next-day dispatch in case of unexpected causes such as extreme weather conditions, technical problems on the net, acts of war etc.

-What payment methods do you accept? We accept paypal, bank transfer and cash on delivery (only for domestic buyers). We also accept all major credit cards.

-I can't find the product I am looking for in your webstore. Can you help me? Just send your enquiry by e-mail or give us a call. We would be most happy to help you and get it for you.

-How do I know that my order is been shipped? Once your purchase is concluded and we receive your payment , the product will be shipped within 24 hours. You will then receive a notice in your e-mail address you provided us that your order is been shipped.

-I am not satisfied with the product I bought or the size doesn't fit me. Can I return it? We do have a return policy. Please check our Terms and Conditions.

-How long does it take to receive my order? For all domestic orders, please allow 2-3 working days for delivery. In case you live in a distant area it might take a couple of days more. For international orders the delivery time depends on the destination country. We will notify you for the estimated delivery time along with any extra shipping costs may occure.

-My order hasn't arrived yet and it's been at least 10 days since I received the e-mail notice of shipping. What do I do? Please contact us by e-mail or call us on (+30) 210 3821441 and we will try to trace the parcel for you.

-I am working the hole day. How will I receive my order? To make sure you will receive your order , it is preferable to provide us with an address that the parcel service will most likely find you during the working hours. However, if the carrier don't find you, all parcel services leave a notice to arrange redelivery.

-What should I do if my goods were damaged or missing in transit?  We take a great deal of care when packing orders to make sure that the items you've ordered arrive undamaged, however, occasionally goods do get damaged in transit. If you believe your goods have arrived damaged or something was missing please contact our customer services team and they'll help sort you out.

Happy browsing!

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FULL MOON #1: 42 Themistokleous str 106 78, Exarchia, Athens Tel/fax:+30 210 3821441

FULL MOON #2: 7 Normanou str 10 555, Monastiraki, Athens Tel: +30 211 710 9314